How we're responding to Coronavirus Updated 31.3.2020
We have now become a MAIL ORDER ONLY company for the duration of the crisis.
This will enable us to stay at home to answer calls and process orders. Picking and packing will now take place with only two members of staff onsite at a time. We are all intending to keep ourselves and others safe and by using local staff who can travel from home to work and back by bike as part of their daily exercise. They will have no need to get close to anyone else.
This arrangement will continue as long as Royal mail continue their serviceBest regards
Daniel, Tim and the team
About Reeds Direct and Woodwind & Reed. Over 35 years of service.
Woodwind and Reed was started in 1981 as a repair and making shop in Cambridge. In 1998 we launched the Reeds Direct website to serve the needs of clarinet and saxophone players everywhere. We have gained a reputation for first class service around the world.
The concept of having a specialist store just for reeds came to us when considering how to offer the best possible service to single reed players within the confines of our parent company Woodwind & Reed.
By employing a team dedicated to sending all orders on the day they arrive, we have earned a reputation second to none for reliability and speed. We are able to send over 99% of all orders on the same day by having a program of continual investment in people, stock and infrastructure. We use the best practice approach for our relationship with suppliers, staff and service providers. We use first class services like Royal Mail for our first class post as standard; premium quality packaging and labelling material and high-quality network infrastructure, all of which benefits our customers - which we hope is you.
To all of you, from all of us at Reeds Direct - Thank you and Happy eCommerce!
Woodwind and Reed
Cambridge Woodwind Makers