Privacy Policy

At Reeds Direct; Wood Wind & Reed, we are committed to protecting your privacy and to using technology that gives safe and secure online experience. You can navigate through most of our site without giving us any information about yourself.

Collecting your Personal Information

We will ask you when we need information that personally identifies you ("personal information") or allows us to contact you. Generally, this information is requested when you are contacting us when you place an order. We do not contact customers by telephone for marketing purposes.

When you place an order online, Reeds Direct; Wood Wind & Reed give you the option to 'register' an account. By registering, we will store your personal information. When you next place an online order, you can 'log in' and thereby avoid entering your personal information more than once.

Use of your Personal Information

Reeds Direct; Wood Wind & Reed will not disclose your personal information to any third parties except when we are required to do so by law, or in the good faith or belief that such action is necessary to:

  • (a) conform to the edicts of the law or comply with a legal process served on Reeds Direct; Wood Wind & Reed;
  • (b) protect and defend the rights or property of Reeds Direct; Wood Wind & Reed, and
  • (c) act in urgent circumstances to protect the personal safety of users of Reeds Direct; Wood Wind & Reed, its Web sites, or the public.

Control of your Personal Information

When you make a purchase or otherwise give us personal information, Reeds Direct; Wood Wind & Reed will not share that information with third parties without your permission, other than for the limited exceptions already listed. 

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may update this information at any time by logging in to your account.

Security of your Personal Information

Reeds Direct; Wood Wind & Reed protects the security of your personal information and will comply with your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information will be stored and processed in the United Kingdom only.

No one, other than our authorised staff, can see or edit your personal information.

Please read our Security Policy for further information.


What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.


We may display links to third party websites. Please note that we cannot control and cannot be held responsible for the privacy policies of such websites. You should always read the privacy policy of a website to find out more about how personal information is collected and processed.

Changes to this Policy

Reeds Direct; Wood Wind & Reed will occasionally update this policy. When we do, we will also revise the "last updated" date at the bottom of this privacy policy. For material changes to this policy, we will notify you by placing a prominent notice on the Web site.

Further Information

Reeds Direct; Wood Wind & Reed welcomes your comments and questions regarding this policy. Please contact us or write to us:-

Reeds Direct; Wood Wind & Reed

106 Russell street